RONA Penticton, a well-established brand in the home improvement industry, has been serving the community of Penticton with great dedication and expertise. With a wide range of products and services, RONA Penticton has become a one-stop shop for all your home improvement needs. From appliances and garden supplies to lumber and contractor services, RONA Penticton offers high-quality products at competitive prices. The knowledgeable and friendly staff at RONA Penticton is always ready to assist customers and provide expert advice to ensure a successful home improvement project. As a trusted brand, RONA Penticton prides itself on delivering exceptional customer service, making every shopping experience a positive one. With a commitment to excellence, RONA Penticton continues to be the preferred choice for homeowners and contractors alike in Penticton.
Amenities and More
- Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
- Payments
- Credit cards
- NFC mobile payments
Reviews
We’ve been shopping for washer and dryer and decided to get it from Rona. Kelly the first staff that helped us was awesome, for us that doesn’t know anything about appliances Kelly was very knowledgeable. When we came back the next day Aivin assisted us and she’s also great. She’s so detailed on instructions and made sure to disclose we need to know. Kudos to you guys! Thank you for the great experience.
Love this branch.
The workers here are super helpful and easy to approach.
Customer service is just unmatched.
The lady in painting
The guys in plumbing
The guys in appliances
The assistant manager (waleed)
The guys in wall blocks outside
The big dude that constantly walks around looking for people that need help.
I wish all stores had workers like this.
However, one of the indian girls in check out is sometimes nice and helpful and sometimes not..
Gone in for a number of things but the last time really stuck with me. The lady working was very accommodating to my questions about getting a new burner for a smoker, did an amazing job with the help. Also all other staff that I've asked for help have been very helpful. Good place for many different things from lumber to plants for the garden!
Placed an online order, it said it was ready to pick up… went to pick it up and it’s sold out. A couple of days later got an email saying ready for pick up so went to get it… sold out!! Unbelievable.
Went today for something else… paid for it and went to get it from where it was supposed to be but sold out!!
Are you kidding me with this idiosyncrasy??!! I’d rather drive to Kelowna’s Home Depot… they know what they are doing….
Changing my review only because of 2 associates, I researched 1 item did price comparison, Rona was cheaper. Today we went to Rona, found the item, my partner went to the desk in the lumber area no one around. Cali was walking by, asked her for help she got a cart helped load the very large item. As we were leaving she was at the lumber desk so were 4 other associates standing behind the desk Cali i thanked her made sure I got her name, went to the registers Davidshire (I apologize if I have her name wrong.) She was pleasant and professional. Asked if I wanted to make a donation for the Humane society I agreed. My Partner and I said if we get the same customer service like the last time we would shop elsewhere these 2 ladies know what customer service is.
I enjoy the organization that this store has to offer. I can get in and out fairly quickly. I also just had a great experience with their custom door shop. The work exceeded my expectations, it was done within the week, and the staff was friendly and helpful. Thanks guys!
Jeff in plumbing was outstanding with his knowledge and customer service. Great hardware experience. Saved us time and money
Every time we attempt to find something here we end up leaving empty handed because the price is wrong or the stock is wrong. This is compounded by the fact that the staff seem incredibly disinterested in resolving customer complaints, both out in the lumber yard and the store itself. We have given up on RONA and will be shopping anywhere else from now on.
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